This conference attempts to explore the influence of technology on the management of services across various segments such as information technology, healthcare, hospitality, telecom, education, infrastructure, retailing, and logistics among others. It also assesses how technology drives internationalization and also contributes to superior customer experience.
5th International Conference on Services Management (Theme: Technology, Internationalization & Customer Experiences)
19 - 21 May 2011, New Delhi, India
Introduction
Venue
Radisson Hotel
Surya Mahal, Radisson Hotel, Mahipalpur, National Highway-8, New Delhi, India
Organised by
Institute for International Management & Technology (India), Oxford Brookes University (UK), Penn State School of Hospitality Management (USA)
Contact information
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